I told him it was one of a half dozen programs being offered
in the area which range from a few hours of instruction for $50 or less to very
extensive training costing several thousand dollars.
He wanted to know the merits of the particular seminar in
which be and his wife were interested. I told him that, since I had never
attended the seminar, I couldn’t respond. The fee seemed reasonable for the
amount of time they would be involved. But the cost-per-value ratio seems
relative. Some people feel they are ripped off at a $20 registration fee. Still
another woman recently told me she and her husband had paid more than $5,000 for a self-improvement program and felt it was worth every dime. Many
such seminars now offer a money-back guarantee, which greatly reduces the
financial risk involved.
The man on the phone indicated this seminar claimed to
promote better marriage and family relationships. Obviously, I was interested
in such claims. If they decided to attend, I asked him to call me back after
the seminar weekend and tell me if the seminar met their expectations. He
agreed.
A few weeks later, the same man called back. They had
attended the seminar. He said it was indeed helpful, and they gained many
valuable insights for themselves, each other, and other people with whom they
interact. He went on for several minutes with glowing reports of their
experience.
At that point, I asked if either he or his wife had any
misgivings about the seminar?
There was a long pause and he said, “Yes, there were some.”
His first and major criticism was the intense recruiting at the end of the
seminar for advanced training. While the “beginning” course they had just attended
cost just a few hundred dollars, additional training would cost considerably
more. In fact, a few thousand more, depending on how much they wanted to
attain.
As for the marriage improvement, he felt he and his wife had
indeed benefited. But he also noticed many husbands and wives who attended the
seminar alone. Some were obviously frustrated and discontented with their
marriages at the time. The man on the phone seemed to think that such intense
weekend training, often focusing on individual growth and attainment, could be
detrimental to troubled spouses attending the seminar without their marriage
partners.
His final criticism was the overselling of the supposed
benefits of the program. While he and his wife both felt the seminar had
overall been worthwhile, they questioned whether they would, could, or should
become instant experts in human relationships. Would they immediately be better
spouses, better parents, or better employers or employees because of a weekend of
training? Within 72 hours, they were also supposed to get closer to God and/or
be better church members. He somewhat resented the religious tie-in often
coming from members of his denomination.
Before he hung up, we discussed the possibility that zealous
proponents of this and other similar seminars can and often do oversell what
otherwise might be worthwhile programs. And since they are often paid
recruiting or “finder’s fees” for others they sign up, their testimonials
could be tainted.
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